Support
Software Maintenance and Support
To enable customers to have peace of mind in their investment, The Dot Net Factory provides cost effective Software Maintenance and Support. By purchasing Software Maintenance and Support, you not only have access to any upgrades that are released within a 12-month period, you also have email access to our product team to resolve any issues that may arise.
Contact Support
To contact a support representative, send an eMail to support@thedotnetfactory.com. If you prefer to speak to someone by phone, please call +1 (877) 996-4276.
Online Support
Registered users may submit cases online and also track their status. Click here if you are a registered user and wish to view your cases online or to submit a new one.
To enable customers to have peace of mind in their investment, The Dot Net Factory provides cost effective Software Maintenance and Support. By purchasing Software Maintenance and Support, you not only have access to any upgrades that are released within a 12-month period, you also have email access to our product team to resolve any issues that may arise.
- Free access to all patches, upgrades and future releases of the product purchased
- Access to email support desk
Contact Support
To contact a support representative, send an eMail to support@thedotnetfactory.com. If you prefer to speak to someone by phone, please call +1 (877) 996-4276.
Online Support
Registered users may submit cases online and also track their status. Click here if you are a registered user and wish to view your cases online or to submit a new one.